Fussy Cleans Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and address.

• Business Information: Details about your property or business, including cleaning requirements.

• Payment Information: Billing address and payment method details (processed securely).

• Usage Information: Data about how you interact with our website or services, such as IP address and browsing behavior (via cookies).

2. How We Use Your Information

We use your personal data to:

• Provide and manage our cleaning services.

• Communicate with you about bookings, inquiries, and updates.

• Process payments and issue invoices.

• Improve our website, services, and customer experience.

• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To provide the services you’ve requested.

• Legitimate Interests: To improve our services and communicate with you effectively.

• Consent: For optional marketing communications (you can withdraw consent at any time).

• Legal Obligations: To comply with applicable laws.

4. Data Sharing

We do not sell your personal data. However, we may share your data with:

• Service Providers: Third parties who assist us in delivering our services (e.g., payment processors).

• Legal Authorities: When required by law.

All third parties are contractually obligated to keep your data secure and use it only for specified purposes.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to processing.

• Data portability.

• Withdraw consent for marketing communications.

To exercise your rights, contact us at hello@fussycleans.com.

7. Cookies and Tracking

We use cookies to improve your website experience. You can manage cookie preferences in your browser settings. For more information, refer to our [Cookie Policy].

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Fussy Cleans

Address:

71-75 Shelton St,
London, WC2H 9JQ

Tel:

Email:

hello@fussycleans.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.