Terms and Conditions
1. Service Agreement
By engaging Perfectionist Short Let Cleaning (“the Company”), you (“the Client”) agree to the terms and conditions outlined herein. Our services are provided in accordance with the agreed cleaning schedule and scope.
2. Booking and Cancellation
All bookings must be confirmed at least 48 hours in advance.
Cancellations made less than 24 hours prior to the scheduled service will incur a £50 fee.
3. Access to Property
The Client is responsible for ensuring access to the property at the agreed time. Delayed access may result in additional charges or rescheduling.
4. Quality Assurance
The Company is committed to delivering services of the highest standard. Any issues with the service must be reported within [insert timeframe, e.g., 24 hours] of completion, and we will endeavor to address them promptly.
5. Liability
The Company is not liable for pre-existing damage, wear, or defects in the property or its contents.
While we take utmost care, we are not responsible for accidental damage unless due to gross negligence.
6. Payment Terms
All payments must be made in full upon booking or within 24 hours of the service. Late payments may incur interest or additional fees.
7. Client Responsibilities
The Client must ensure the property is safe and free of hazards prior to the cleaning service. Valuable or fragile items should be secured.
8. Privacy
We respect your privacy and will handle any personal or property-related information in strict confidence and accordance with applicable data protection laws.
9. Amendments
The Company reserves the right to amend these terms and conditions at any time. Any changes will be communicated in writing.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.